Here is
my next experience with Prof. Mandi. He entered the class with some cubes and
made all of sit again on the dais of floor. We all were wondering “what will be
next now?” He distributed some cubes among the students of class giving them some
kind of catch practice. Student have to build a tower with cubes by placing one on another.First, the students had to
bid to get a chance to be a architect as well as maker of that tower. Bid
included two things: Money and the no. of maximum blocks you can put together
to raise a tower. If the person who wins the bid and is not able to make use of
all the blocks, he claimed, will lose all the money. Money involved will be
used to have chocolates for the whole class. First bid was for making tower of
22 blocks and bid for the next scenario was of tower of 8-10 blocks. Then Prof.
Mandi said that it should be more than 22 blocks in any case without giving any
further clarification over it.
There were two scenario:
1)Single
person has to built the tower by putting single block over another. He can use
both his hands and can also see the block. Tower built was of 22 blocks.
2)Three
persons has to co-ordinate among themselves and choose one as a CEO,other as
manager and one as worker. Worker should be blind folded and have to use his left hand for tower
making.CEO just has to look after the job, manager has to guide the worker but
they both cant even touch the tower. Amazing result came out of the activity.
They a built tower of 25 blocks.
Whole
class was shocked looking after the result. Then Prof Mandi made us understand
the basic difference between craft management and modern management and how the
productivity increases in the later one.
He
said in the first scenario when person isn’t blind folded he has a power of
thinking and taking his own decision that in turn increase his fear after a
certain level of completion of task if situation is not going in his favour. It
also make him indecisive at certain point of time. However in the second scenario , the worker don’t know anything about target set and couldn’t even
see the progress. All he will get is appreciation in any way thereby increasing
his performance and productivity in unfavourable situation as well.
Craft Management
|
Modern Management
|
In
modern management, decision power was taken from worker and given to Higher
Management and work process get enlarged.
Work--> Job-->Activity-->Task-->Elements
|
WE
NEED MANAGERS TO MANGE THIS CHAIN
Parameter
|
Craft Management
|
Modern Management
|
No.
of people involved
|
1 person
|
> 1Person |
Work
|
Work is
ambiguous
|
Work is
crystal clear
|
Division of Work
|
One
person is loaded with the entire work.
|
The
technical and the functional work are separated.
|
Skill
|
Skill
|
Deskill
|
Satisfaction
|
High
|
Less
|
Work Process
|
Small
|
Work
Process get enlarged
|
Productivity
Obtained
|
Low
|
High
|
As the class progressed he also gave us an example
of shoes made by a cobbler and an organization (e.g. Reebok, Nike, woodland
etc) where people prefers the later one even if people knows that cobbler is
expert on that. Here we can compare cobbler as craft management and organization
as modern management (where lots of people are involved).
So this is the end of our discussion
for today, will b posting more as the class progresses.
Till then enjoy yourself and happy
reading ...goodbye..